{"id":10047,"date":"2019-08-21T08:59:30","date_gmt":"2019-08-21T08:59:30","guid":{"rendered":"https:\/\/ism.ramon.studio\/ism-masterclass\/"},"modified":"2024-02-02T16:26:18","modified_gmt":"2024-02-02T16:26:18","slug":"ism-masterclass","status":"publish","type":"page","link":"https:\/\/ism.ramon.studio\/en\/diensten\/training\/ism-masterclass\/","title":{"rendered":"ISM Masterclass"},"content":{"rendered":"

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ISM Masterclass<\/h1>\n

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Who is the ISM Masterclass intended for?<\/h2>\n

The ISM Masterclass is the leadership training for IT managers, process managers, and ITSM consultants. The aim of the ISM Masterclass is to provide participants with a thorough understanding of the IT service management field and the developments it is undergoing. Additionally, participants gain a deep understanding of the role that ISM plays in this context. This understanding is the beginning of mastery. The Masterclass also addresses the key principles of ISM.<\/p>\n

Training Outcome
<\/strong> IT service management is undergoing significant changes. This demands a lot from the leaders. How do you create an environment in which IT services are delivered to meet high customer expectations? What requirements does that place on operations, as well as on tactical and strategic deployment?<\/p>\n

How do you effectively use ITIL, DevOps, Agile, Lean, Kanban, OBM? How do you handle Customer Value, Servant Leadership, Co-creation, positive reinforcement, the change funnel, sequential work? How do you combine functional and technical management? Topics that a modern IT leader must be familiar with and able to handle.<\/p>\n

The Masterclass provides participants with insights into Leadership in Modern Service Management. In a structured manner, using the ISM method, all developments are related to each other, and you are provided with practical tools on how to handle them.<\/p>\n

Leaders in IT need to create an environment where professionals can perform at their best. In IT organizations, Modern Service Management is indispensable. Therefore, as a leader, you need a deep and thorough understanding of the IT service management field.<\/p>\n

Practical Information
<\/strong> The ISM Masterclass lasts for 3 consecutive days, divided into 8 sessions. There are 15 spots available per Masterclass. Participants who have successfully completed the ISM Masterclass receive a certificate and are listed in the ISM register. In addition, if they add the training to their LinkedIn profile, the corresponding certificate badge will be displayed on their LinkedIn profile. The cost for the ISM Masterclass is \u20ac3,754 per participant, excluding VAT. This price includes study materials, two nights’ accommodation, and all other living expenses.
Level: Bachelor’s degree<\/p>\n

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Summary<\/strong><\/p>\n\n\n\n\n\n\n\n\n\n
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Why<\/h2>\n<\/td>\n

Leaders in IT need to create an environment where professionals can perform at their best. In IT organizations, Modern Service Management is indispensable. Therefore, as a leader, you need a deep and thorough understanding of the IT service management field.<\/td>\n<\/tr>\n
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Who<\/h2>\n<\/td>\n

The ISM Masterclass is aimed at (IT) managers, process managers, team leaders, and consultants.<\/td>\n<\/tr>\n
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What<\/h2>\n<\/td>\n

An active and inspiring Masterclass lasting 3 consecutive days, filled with training, discussion, exercises, and conversations. With a maximum of 15 participants. Participants who have successfully completed the ISM Masterclass receive a certificate and can be listed in the ISM Register.
The training is conducted in Dutch.<\/td>\n<\/tr>\n
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Location<\/h2>\n<\/td>\n

In the beautiful nature of the Holterberg, you’ll find the Hotel Restaurant Hoog Holten. In this serene and beautiful environment, we will work intensively together.<\/td>\n<\/tr>\n
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The cost<\/h2>\n<\/td>\n

The cost for the Masterclass is \u20ac3,754 per participant, excluding VAT but including two nights’ accommodation and all other living expenses.
If your organization has an ISM license, a 20% discount applies.<\/td>\n<\/tr>\n
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Register<\/h2>\n<\/td>\n

You can register for the Masterclass using<\/span> the registration form<\/a>.<\/span><\/td>\n<\/tr>\n
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Contact<\/h2>\n<\/td>\n

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If you have questions about the ISM Masterclass, please feel free to contact us:<\/p>\n